Unionbank– seeing a dramatic rise in digital banking transactions amid the Covid-19 pandemic. Chief Customer Experience officer Ana Maria Aboitiz Delgado says in March, the bank’s Pesonet transactions surged 82% year-on-year, while Instapay transactions in April equaled its total number of transactions since its inception.
Just like what Mr. Brett King always says. The future of banking is real-time banking in which you could, deposit, credit, and invest in real-time. No human interaction and no signature needed, this company really invested in their IT department to sustained and improved more their capability of digital transactions through massive computing servers and online traffic.