Air India’s A350-900 is one of the newest and most advanced aircraft in the airline’s fleet, and its business class service is designed to offer a premium travel experience. On a recent journey from Delhi to Bengaluru, I had the opportunity to experience the full range of features offered by Air India’s business class, which includes spacious seating, world-class amenities, and exceptional service. Here’s a detailed review of my experience flying on the A350-900.
The check-in process at Delhi’s Indira Gandhi International Airport was smooth and efficient, with dedicated counters for business class passengers. The Air India staff was courteous and welcoming, offering assistance with baggage and ensuring a swift check-in process. Access to the exclusive lounge before departure made the experience even more relaxing, with comfortable seating, food options, and free Wi-Fi available.
Boarding was well-organized, with priority boarding for business class passengers. There were no delays, and I was quickly ushered to the aircraft’s business class cabin.
Upon entering the A350-900, the cabin exuded a modern, sleek aesthetic. The interior design was stylish, with a mix of contemporary tones and traditional Indian touches. The seats were arranged in a 1-2-1 configuration, ensuring privacy and ample space for each passenger. The overall cabin atmosphere was serene, with soft lighting and a quiet ambiance, perfect for a relaxed journey.
The business class seats on the A350-900 are truly designed for comfort. The fully flat-bed seats, made with high-quality materials, provide an ideal space for long-haul relaxation. The privacy screens between each seat offer a sense of seclusion, and the arrangement ensures that every passenger has direct access to the aisle.
The seat itself was plush, with an adjustable backrest, lumbar support, and a generous leg rest. For passengers who need to work or use the in-flight entertainment system, the seat had a large personal touchscreen, ample storage space, and charging ports. The bedding, including a pillow and blanket, was high quality and added to the comfort, ensuring a restful journey.
Air India’s business class dining on the A350-900 was a highlight of the journey. The meal options were a mix of Western and Indian cuisine, offering a broad array of choices. I opted for a traditional Indian meal, which was served with great attention to detail. The appetizers, main course, and dessert were flavorful and beautifully presented.
The food was complemented by a selection of fine wines, with a knowledgeable flight attendant offering recommendations based on the meal. The service was efficient but never rushed, allowing passengers to enjoy their meals at their own pace.
For those who prefer lighter options, there was also a snack bar with a range of snacks, fruits, and beverages available throughout the flight. The catering staff was attentive and ensured that the meal experience was seamless and enjoyable.
The A350-900 is equipped with one of the most advanced entertainment systems available in the sky. The large, high-definition touchscreen was responsive and easy to navigate. A wide selection of movies, TV shows, and music was available, catering to a diverse range of tastes.
Additionally, the aircraft featured Wi-Fi connectivity, allowing passengers to stay connected during the flight. The Wi-Fi service was reliable, though there was a cost associated with using it. Given that the flight from Delhi to Bengaluru was relatively short, I chose to disconnect and enjoy the entertainment system.
The most notable aspect of my business class experience on Air India’s A350-900 was the exceptional service. The cabin crew was attentive, friendly, and always ready to assist with any request. Whether it was offering a blanket, providing a wine recommendation, or helping with the in-flight entertainment, the crew made sure that my needs were met promptly.
Air India’s staff made every effort to make the journey as pleasant as possible, ensuring that passengers felt valued throughout the flight. Their warm hospitality reflected well on the airline’s commitment to offering a world-class experience in business class.
Upon landing in Bengaluru, disembarkation was smooth and swift. Since business class passengers had priority, I was one of the first to leave the aircraft. The ground staff was efficient, and my baggage was among the first to arrive at the carousel.
Flying business class on Air India’s A350-900 was an exceptional experience. The aircraft itself is modern and comfortable, offering plenty of space, advanced technology, and world-class amenities. The in-flight dining and entertainment options are second to none, and the service provided by the cabin crew was top-notch.
For those seeking a premium travel experience within India, Air India’s business class on the A350-900 is a highly recommended option. It combines comfort, luxury, and Indian hospitality in a way that sets a new standard for domestic travel in the country.
