United Airlines has announced its most robust first-quarter financial results in five years, highlighting significant growth in revenue and operational efficiency. Despite a net loss of $124 million, the airline’s adjusted net loss was $50 million, surpassing Wall Street expectations. Revenue reached $12.54 billion, marking a 9.7% increase compared to the same period last year. The company attributes this performance to a 9.1% rise in capacity and a 6% increase in passenger revenue per available seat mile (PRASM) in domestic markets.
The airline’s operational achievements include the highest first-quarter consolidated seat factor ever at 84.1%, with March setting a record for the month’s highest seat factor. Additionally, United achieved the second-best on-time departure performance for any first quarter in its history.
In terms of customer experience, United introduced several enhancements, such as larger overhead bins on 50 regional aircraft, providing an 80% increase in space for carry-on bags. The airline also partnered with the Transportation Security Administration (TSA) to launch TSA PreCheck Touchless ID at O’Hare International Airport and Los Angeles International Airport, offering an expedited security experience to customers.
Looking ahead, United Airlines remains optimistic, projecting adjusted diluted earnings per share between $9 and $11 for the full year. The airline plans to continue expanding its network, including new services to Marrakesh, Morocco, and Cebu, Philippines, becoming the first U.S. airline to serve these destinations.
United’s stock has responded positively to these developments, with shares rising nearly 6% in premarket trading on April 16, 2025.